Team Lead

Job Description

Role & Responsibilities of sales executives:
(i) listening to customer requirements and presenting appropriately to make a sale;
(ii) maintaining and developing relationships with existing customers in person and via telephone calls and emails;
(iii) cold calling to arrange meetings with potential customers to prospect for new business;
(iv) responding to incoming email and phone enquiries;
(v) acting as a contact between a company and its existing and potential markets;
(vi) negotiating the terms of an agreement and closing sales;
(vii) gathering market and customer information;
(viii) representing their company at trade exhibitions, events and demonstrations;
(ix) negotiating on price, costs, delivery and specifications with buyers and managers;
(x) challenging any objections with a view to getting the customer to buy;
(xi) advising on forthcoming product developments and discussing special promotions;
(xii) creating detailed proposal documents, often as part of a formal bidding process which is largely dictated by the prospective customer;
(xiii) liaising with suppliers to check the progress of existing orders;
(xiv) checking the quantities of goods on display and in stock;
(xv) recording sales and order information and sending copies to the sales office, or entering figures into a computer system;
(xvi) reviewing your own sales performance, aiming to meet or exceed targets;
(xvii) gaining a clear understanding of customers' businesses and requirements;
(xviii) making accurate, rapid cost calculations and providing customers with quotations;
(xix) feeding future buying trends back to employers;
(xx) attending team meetings and sharing best practice with colleagues.