We appreciate your interest in exploring career opportunities with us.
At TheOS Systems Pvt Ltd, we service a wide range of industry verticals, technology platforms, and business functions. This multifarious exposure provides you with growth opportunities at every step of your career. TheOS Systems Pvt Ltd lets you draw upon its superlative treasure of experience and expertise to add to yours. We believe in providing a multi-faceted exposure across domains and roles that are equipped with a flexibility that allows you to discover your ideal role, and thus helping you achieve your true potential
1. Technical Expertise
(i) Proficient in handling the most complex of technical development concepts, latest software tools and technologies, strong database concepts and designing techniques.
(ii) Understands different programming languages and ability to solve problems in coding, testing and deployment.
(iii) Possesses good knowledge of different software systems, client/server architectures and various compatibility requirements.
(iv) Experience in troubleshooting, software development processes and ability to understand and implement client requirements.
2. Management Skills
(i) Ability to communicate effectively with teams and clients
(ii) Understand project requirements, coordinate with resources and direct the projects in the right direction in a timely manner
(iii) Ability to manage change and effectively pass on the information down the line to concerned teams for smoother execution
(iV) Delegate and allocate responsibilities efficiently to manage projects end to end
(i) Effectively lead teams and inspire others to achieve goals through innovation, quality and excellence
(ii) Ability to identify strengths and weaknesses of team members and suitably make changes if required
(iii) Resource management skills and ability to handle complex / sensitive issues
(iv) Encourage team interaction, boost employee motivation and appreciate team contribution
(iv) Ability to match project tasks with opportunities for development so that employee potential is utilised to the maximum
Roles and Responsibilities
(i) Must ensure teams follow the correct procedures, policies and documentation requirements across project phases
(ii) Able to guide the team through the development, testing and implementation stages and review the completed work effectively
(iii) Provide direction and technical expertise in design, development and systems integration
(iv) Able to make quick decisions and solve technical problems to provide an efficient environment for project implementation
(v) Identify resource and equipment requirements, efficient capacity planning and manage software and hardware availability
(vi) Must provide technical training to teams when required and serve as a technical mentor to team members
(i) Ensure standard operating procedures and project guidelines are in place
(ii) Task allocation and performance evaluation of team members
(iii) Project scheduling and resource management
(iv) Planning, budgeting and reporting on projects
(v) Make presentations on project status, present monthly and annual reports to senior management
(vi) Meet with client teams and gather requirements, conduct regular team meetings and track project progress
(vii) Interview candidates and hire resources
(viii) Conduct performance reviews of team members and identify areas of improvement, give feedback and recommend for promotions or salary increments
(ix) Estimate project budgets, coordinate with finance department for funds and plan for purchasing of equipment and hardware in a cost-effective way
(x) Provide an efficient working atmosphere to project teams and ensure objectives are met within stipulated time
As an Associate Technical Support Engineer, you will provide support to our customers for diagnosing, reproducing, and fixing software related issues. You will troubleshoot in application customization, its set up, data related issues, device integration with software and take ownership of problem isolation and resolution, and bug reporting. To be successful in this role, you must be a motivated self-starter, be committed to ongoing self-education, possess strong customer service skills and have excellent technical problem solving skills.
(i) Resolve customer problems via telephone, email or remote access
(ii) Maintain customer loyalty through integrity and accountability
(iii) Research customer issues in a timely manner and follow up directly with the customer with recommendations and action plans
(iv) Escalate cases to management when customer satisfaction comes into question
(v) Escalate cases to the engineering team when the problem is beyond the scope of technical support or falls out of the support teams expertise
(vi) Maintain control and management of the overall resolution for any escalated case, even when cross-functional groups are involved
(vii) Leverage internal technical expertise, including development engineers, knowledge base, and other internal tools to provide the most effective solutions to customer issues
(viii) Create knowledge base content to capture new learning for re-use throughout the company and user base
(ix) Participate in technical communications within the team to share best practices and learn about new technologies and other ecosystem applications
(x) Participate in the on-call rotation with other Technical Support Engineers
3. Preferred Qualifications
(i) 1-3 years of enterprise software support experience
(ii) A strong and enthusiastic commitment to resolving customer problems in a high quality and timely manner
(iii) Support/troubleshooting experience in the following areas:SaaS Based Application
(iv)Ability to compile and install Linux applications from source
(v) Distributed file system exp.
(vi) Bachelor's degree in Computer Science or Engineering
(vii) Enthusiastic about SaaS based application
(viii) Good written and verbal communication skills with a strong aptitude for learning new technologies and understanding how to utilize them in a customer facing environment
(ix) Excellent interpersonal skills with the ability to maintain and be in control of customers under all circumstances.
(x) Grace under pressure - must be able to deal with difficult customer situations with professionalism
Support the preparation of the annual budget for the school to enable the School Business Manager HR and Finance / Headteacher to submit to the Governing Body and provide specific expertise in long-term HR financial management.
Role & Responsibilities:
(i)Managing the salary budgeting and monitoring processes, including monthly reconciliation of salaries
(ii) Ensuring the school has appropriate HR financial systems and managing all aspects of the school’s HR financial in accordance with these agreed policies and timetable; ensuring accurate financial records are maintained, and reporting on a regular basis to the Head Teacher and Governors
(iii) Assisting the overall financial planning process in conjunction with the SBM for all HR related expenditure
(iv) Playing a full part in the life of the school community, supporting its distinctive ethos and encouraging staff and students to follow this example.
(v) Supporting the school in meeting its legal requirements for worship.
(vi) Actively promoting school policies and procedures.
(vii) Responsibility for own continued professional development
We are looking for a user-experience designer responsible for conceiving and conducting user research, interviews and surveys, and translating them into sitemaps, wireframes and prototypes. You will also design the overall functionality of the product and iterate upon it to ensure a great user experience.
(i)ranslate concepts into wireframes and mockups that lead to intuitive user experiences.
(ii)Facilitate client’s product visions by researching, conceiving, wireframing, sketching, prototyping, and mocking up user experiences for digital products.
(iii)Design and deliver wireframes, user stories, user journeys, and mockups optimized for a wide range of devices and interfaces.
(iv)Identify design problems and devise elegant solutions.
(v)Make strategic design and user-experience decisions related to core, and new, functions and features.
Programmer Job Duties:
(i) Confirms project requirements by reviewing program objective, input data, and output requirements with analyst, supervisor, and client.
(ii) Arranges project requirements in programming sequence by analyzing requirements; preparing a work flow chart and diagram using knowledge of computer capabilities, subject matter, programming language, and logic.
(iii) Encodes project requirements by converting work flow information into computer language.
(iv) Programs the computer by entering coded information.
(v) Confirms program operation by conducting tests; modifying program sequence and/or codes.
(vi) Prepares reference for users by writing operating instructions.
(vii) Maintains historical records by documenting program development and revisions.
(viii) Maintains client confidence and protects operations by keeping information confidential.
(ix) Ensures operation of equipment by following manufacturer's instructions; troubleshooting malfunctions; calling for repairs; evaluating new equipment and techniques.
(x) Contributes to team effort by accomplishing related results as needed.
Role & Responsibilities of sales executives:
(i) listening to customer requirements and presenting appropriately to make a sale;
(ii) maintaining and developing relationships with existing customers in person and via telephone calls and emails;
(iii) cold calling to arrange meetings with potential customers to prospect for new business;
(iv) responding to incoming email and phone enquiries;
(v) acting as a contact between a company and its existing and potential markets;
(vi) negotiating the terms of an agreement and closing sales;
(vii) gathering market and customer information;
(viii) representing their company at trade exhibitions, events and demonstrations;
(ix) negotiating on price, costs, delivery and specifications with buyers and managers;
(x) challenging any objections with a view to getting the customer to buy;
(xi) advising on forthcoming product developments and discussing special promotions;
(xii) creating detailed proposal documents, often as part of a formal bidding process which is largely dictated by the prospective customer;
(xiii) liaising with suppliers to check the progress of existing orders;
(xiv) checking the quantities of goods on display and in stock;
(xv) recording sales and order information and sending copies to the sales office, or entering figures into a computer system;
(xvi) reviewing your own sales performance, aiming to meet or exceed targets;
(xvii) gaining a clear understanding of customers' businesses and requirements;
(xviii) making accurate, rapid cost calculations and providing customers with quotations;
(xix) feeding future buying trends back to employers;
(xx) attending team meetings and sharing best practice with colleagues.